Client comments

Ontario Cottage Rentals has 20 years of experience matching guests to their ideal cottage. We have a large selection of waterfront properties throughout Muskoka, Haliburton and the Near North which will appeal to every vacationer. All our properties are unique and offer different experiences. This can be viewed via our website which provides guests with thorough descriptions of all our cottages, along with photos and additional information to give guests a good idea of their accommodation.

We work hard to make sure that you have a great vacation, and enjoy this beautiful area.





Our experienced staff are experts in matching vacationers to a cottage which will fit all their needs. The team comprises of sales professionals, vacation specialists, web management and marketing representatives, as well as our general manager. As Muskoka locals, they know the area well and can make helpful suggestions to assist you with your holiday planning. Our goal is to make your vacation planning as simple as possible!

OCR also provides a 24-hour assistance line for vacationers while they are at the cottage. You will always be able to contact OCR staff with any problems or queries.



FROM OUR CLIENTS:


---------------------------2017 comments----------------------------

The experience with Ontario Cottage Rentals was perfect. You could not have done anything better. From handling questions, to paperwork, to money transfers, call to inquire during our stay to the follow up email. Absolute pleasure to deal with your company. The transaction was simple, and we felt well looked after. - L.A

OCR was very professional and provided excellent customer service. Not sure there is a lot of room for improvement.- D.O

Your website and all the information was very clear and informative. The description of the cottage helped us ensure that is was exactly what we were looking for. Your staff was very informative and supportive of the whole process and we felt that communication was timely and appropriate. Well done! - P.H

From the very beginning of our planning and throughout our week I found Ontario Cottage Rentals staff to be very helpful and friendly. They responded immediately to our requests and we were very happy with the service they offered us. They made sure we had a truly wonderful vacation experience. Thank you! -J.C

Your business model and service are outstanding - I.E

We were happy with the entire process. You were easy to communicate with and the security deposit was returned in a timely manner. - S.M

You provide excellent customer service! - M.K

We just had a wonderful holiday and with no wifi we really talked and laughed and spent great time together. Thanks again for the wonderful holiday and hopefully we will be able to come again -P.N

My experience working with the team at Ontario Cottage Rentals was great. - K.B

Keep doing what you are doing. - M.S

This was a very simple process and we felt well taken care of! - R.M

Awesome job Ontario Cottage Rentals, will definitely be a repeat customer next year. - Anonymous

I was happy with how Ontario Cottage Rentals worked. Will use again. - K.R

I found OCR very easy to work with and accommodating. - D.H

You guys do a wonderful job and really work with the customer. - B.B

We really appreciated the phone calls and check in’s. Excellent service and prompt communications. - J.F

OCR provided good service – answered questions when called – friendly manner on phone. - V.S

Your level of communication was great and we appreciate your availability with any questions. - S.S

We’ve booked with Ontario Cottage Rentals for four years, and tried a different cottage each year. They have all been fabulous. - L.G

I think you guys do a great job. - R.R

Dealing with OCR was quite stress-free. Everyone was responsive and able to answer questions as quickly as possible. - D.Z

You do a good job following up with people when they are in the cottage – this is appreciated. - D.K

This was a great experience for us, I appreciated the timely feedback and communication between us and staff and Ontario Cottage Rentals. - C.W

You did a great job – love the early opportunity to renew. - G.H

Excellent service. Appreciated the call early in the week to ask if everything was satisfactory. - D.V

Doing business with OCR was easy, efficient and all e-mails and phone calls were returned promptly. Great service! I thought the follow up call during our vacation was a great touch. - M.S

We were very impressed with our first experience with Ontario Cottage Rentals. We can’t think of anything we would change. - C.J

OCR was very helpful and everything was clear and well executed. We would definitely rent from you again. - D.L


---------------------------2016 comments----------------------------

Your business model and service are outstanding– I. Elliott

We were happy with the entire process. You were easy to communicate with and the security deposit was returned in a timely manner.– S. Miller

YOU PROVIDE EXCELLENT CUSTOMER SERVICE!– M. Kozai

We just had a wonderful holiday and with no wifi we really talked and laughed and spent great time together. Thanks again for the wonderful holiday and hopefully we will be able to come again.– P. Newton

My experience working with the team at Ontario Cottage Rentals was great.– K. Baker

None at all. This was a very simple process and we felt well taken care of! Thank you!– R. Meades

I was happy with how Ontario Cottage Rentals worked. Will use again.– K. Rich

OCR was very professional and provided excellent service. Not sure there is a lot of room for improvement.– D. O’Connor

You guys do a wonderful job and really work with the customer.– B. Bromley

We’ve booked with Ontario Cottage Rentals for four years, and tried out a different cottage each year. They have all been fabulous. – L. Gordon

The experience with Ontario Cottage Rentals was perfect. You could not have done anything better. From handling of questions, to paperwork, to money transfers, call to inquire during our stay to the follow up email. Absolute pleasure to deal with your company. The transaction was simple and we felt well looked after.– L. Acorn

Dealing with OCR was quite stress-free. Everyone was responsive and able to answer questions as quickly as possible.– D-L. Zivanovic

“…your website and all the information was very clear and informative. The description of the cottage helped us ensure that it was exactly what we were looking for. Your staff was very informative and supportive of the whole process and we felt that communication was timely and appropriate. Well done!-P. Hatala

This was a great experience for us, I appreciated the timely feedback and communication between us and staff at Ontario Cottage Rentals.– C. Wood

We spent the week of August 19-26 at the Cedar Shores Cottage on Lake Bernard. We were extremely pleased with the cottage and the service we received from Ontario Cottage Rentals. This is the first time we have rented a cottage through any cottage website. The staff from OCR checked in with us after arrival at the cottage to see if everything was ok. When we had problem with the refrigerator we called them and they got hold of the owner in a timely manner. The owner was great and ordered a new fridge for delivery that same day. K. Bernst

Comments

What's your opinion? Leave a note.

6 Main St. W. Ontario, Canada

Phone: 705-788-1809